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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 3:12 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
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Subject: order 111607991

bernarddup opened this issue on Jul 14, 2009 · 3 posts
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bernarddup ( ) posted Tue, 14 July 2009 at 11:14 AM · edited Fri, 09 August 2024 at 1:42 PM

Hello,

I have payed the order in subject by PayPal one day ago and my order is always marked Unpaid. Can you verify so I can download ?

KristiS ( ) posted Tue, 14 July 2009 at 11:35 AM

Hello,

Paypal is having some problems with their system so all payments are having to be marked as paid manually.

We are sorry for the inconvenience.

Your order has now been verified and marked as paid.

Thank you!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

bernarddup ( ) posted Tue, 14 July 2009 at 1:19 PM

Thank Kristi for the response and the hard work with the PayPal problem.
But my order status is always "unpaid". Is there a problem or does it needs some time to be effective ?

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