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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 13 2:00 pm)

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To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Paid order shows unpaid

mimefromhell opened this issue on Sep 06, 2009 · 3 posts
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mimefromhell ( ) posted Sun, 06 September 2009 at 10:46 AM · edited Wed, 24 July 2024 at 3:17 PM

Hello,

My order# 111634433 has been showing unpaid longer than normal (about 15-20mins as I type this).  I applied a rewards gift certificate and also took advantage of the Labor Day coupon then paid by PayPal (which shows payment was sent), but so far no joy.

Can someone please look into it at their earliest?

Thanks!

-M

mimefromhell ( ) posted Sun, 06 September 2009 at 11:11 AM

All cleared now; thanks again!

KristiS ( ) posted Sun, 06 September 2009 at 11:12 AM

Hello,

I am showing your order is marked as paid and your products are waiting to be downloaded.

Please let us know if you need further assistance.

Thank you and have a nice day!


Kristi

Community Relations Specialist

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