Thu, Oct 3, 12:20 PM CDT

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 30 9:13 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order - 111641484 Paid by PayPal shows Unpaid

pigfish9 opened this issue on Sep 21, 2009 · 4 posts
Back to Forum Print
pigfish9 ( ) posted Mon, 21 September 2009 at 4:40 PM · edited Mon, 22 July 2024 at 1:20 PM

I placed order #111641484 about ten minutes ago.  They PayPal payment processed but the order is still showing "Unpaid".  There was a slight delay between making the PayPal payment and receiving my personal email receipt from them so their site just may be slow catching up.

Below is my information from Renderosity on the sale:

Order#: 111641484
Date: 2009-09-21
Status: Unpaid,Unshipped

And here is the PayPal information for the transaction:

Sep. 21, 2009 14:28:09 PDT
Transaction ID: 6FG31590JT2517733Hello Deborah A Kaelin,

You sent a payment of $13.96 USD to Bondware, Inc (payments@renderosity.com)

Could you please process the order manually if it does not clear soon? 

Thank you,
Deborah
pigfish9

KristiS ( ) posted Mon, 21 September 2009 at 4:55 PM

Hello,

I have verified your payment and marked your order as paid.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

pigfish9 ( ) posted Mon, 21 September 2009 at 5:22 PM

Thank you, as always!  The customer service here is outstanding.

KristiS ( ) posted Tue, 22 September 2009 at 8:41 AM

You are very welcome : )

Thank you very much for your kind words and have a wonderful day'!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.