Wed, Nov 20, 12:40 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Downloads

SandyJO opened this issue on Oct 07, 2009 · 2 posts
Back to Forum Print
SandyJO ( ) posted Wed, 07 October 2009 at 7:30 PM · edited Thu, 14 September 2023 at 7:03 PM

I need you to reset my downloads. I can't even dowload new purchases the first time.

I also have a suggestion: How about giving us 3-4 downloads before it time outs. I'm on satelite and if it goes out during the download late at night or on weekends, them I'm just stuck and can't work on a project.

Thanks,
Sandy

KristiS ( ) posted Thu, 08 October 2009 at 10:19 AM

Hello,

I have reset all of your downloads for you as you requested.

You do get 5 (usually) tries to download. I know I spose with a lady the other day who is satelite connection and she said everytime she downloads, it uses up 2 or 3 tries but the satelite people tole her there is nothing that can be done about it.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.