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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 14 7:40 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Order #111652143

MtnMist opened this issue on Oct 14, 2009 · 2 posts
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MtnMist ( ) posted Wed, 14 October 2009 at 8:19 AM · edited Fri, 10 January 2025 at 5:06 AM

Hello,

PayPal says my order, placed this morning, is paid,  yet Rendo says unpaid and download pending.   It is order #111652143.  Can you help?   Thanks in advance!

Linda

StaceyG ( ) posted Wed, 14 October 2009 at 9:49 AM

Hello,

I have confirmed your paypal payment and marked your order as paid.

Sorry for the delay not sure what is going on with the paypal orders not automatically marking as paid so I've asked the techs to look into this.

Stacey

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