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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Problems with Order!

PrincessOfTheDawn opened this issue on Oct 31, 2009 · 2 posts
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PrincessOfTheDawn ( ) posted Sat, 31 October 2009 at 1:28 PM · edited Tue, 19 November 2024 at 6:44 AM

Order#: 111661179
Date: 2009-10-31
Status: Paid,Unshipped

I ordered some things yesterday and didn't get two of the zips downloaded due to a download manager mishap!! lol. I would like to request a download reset for the following products that I didn't receive.

Wicked Heart Hair zip #83613
In Vogue - MoonGoddess Hair zip #73154 

Thank you, Cathi
PrincessOfTheDawn

KristiS ( ) posted Sat, 31 October 2009 at 3:23 PM

Hello,

I have reset your downloads for you so you ca try again. Please be sure to dsable any download accelerator/manager you may have running as they do not work with our system.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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