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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 01 1:59 am)

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Subject: file reset please - download problem

Mia_3D_Design opened this issue on Nov 05, 2009 · 4 posts
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Mia_3D_Design ( ) posted Thu, 05 November 2009 at 2:52 AM · edited Mon, 22 July 2024 at 4:37 PM

There appears there may have been a download problem from your end. Yesterday I did an order and every time I tried to download ANYTHING from rendo that was over 1mb (including freebie items) the download would just freeze at just under a meg.

Consiquently, I need I reset for one of the items in my order.
Order#: 111663748, Eye Want It. -- as I was never able to get either part of this downloaded. 

KristiS ( ) posted Thu, 05 November 2009 at 9:13 AM

Hello,

I have reset your download for you so you can try again.

Thank you and have a nice day!

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Mia_3D_Design ( ) posted Mon, 09 November 2009 at 2:44 AM

Thanks , whatever the glitch was, it seemed fine now.

KristiS ( ) posted Mon, 09 November 2009 at 9:32 AM

You are very welcome : )

Have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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