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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 05 10:48 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order#: 111679819

SSAfam1 opened this issue on Dec 07, 2009 · 5 posts
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SSAfam1 ( ) posted Mon, 07 December 2009 at 5:41 PM · edited Sun, 22 September 2024 at 7:32 AM

Can I get a refund (or store credit) on this order?

KristiS ( ) posted Tue, 08 December 2009 at 9:22 AM

Hello,

Can you please tell me the reason you are requesting a refund so I can better assist you?

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

SSAfam1 ( ) posted Tue, 08 December 2009 at 9:44 AM

Quote - Hello,

Can you please tell me the reason you are requesting a refund so I can better assist you?

Thank you,

Not happy with the package.

KristiS ( ) posted Tue, 08 December 2009 at 11:21 AM · edited Tue, 08 December 2009 at 11:21 AM

Hello,

You will need to contact the vendor directly for product support.
To contact the vendor please click the "contact" link next to the vendor's
name on the product page, or use the site mail system.

Site mail requires only the vendor's username.

Please allow 3 business days for a response.
If you have not heard from the vendor in that time frame, please let us know
so we can contact them on your behalf.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

SSAfam1 ( ) posted Tue, 08 December 2009 at 12:53 PM

Quote - Hello,

You will need to contact the vendor directly for product support.
To contact the vendor please click the "contact" link next to the vendor's
name on the product page, or use the site mail system.

Site mail requires only the vendor's username.

Please allow 3 business days for a response.
If you have not heard from the vendor in that time frame, please let us know
so we can contact them on your behalf.

Thank you,

Ok.

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