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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order Confirmation: Id 111689515

Silvia13 opened this issue on Dec 28, 2009 · 2 posts
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Silvia13 ( ) posted Mon, 28 December 2009 at 3:52 AM · edited Fri, 09 August 2024 at 6:56 PM

I wait for an answer!

This is the text:

I received this E-Mail day before yesterday. The other mail regarding payment I did not receive up to now.

Something seemed to be run wrong during checkout.

Please correct the process that I can pay  (paypal or Mastercard) and download the items.

 

Thank you for your help.

 

Regards,

The downloads are pending. I cannot pay. What is the reason?

KristiS ( ) posted Mon, 28 December 2009 at 12:05 PM

Hello,

Please see the information at the link below from our FAQ/Help area that will explain how to complete payment for your order with paypal.

 

http://www.renderosity.com/mod/service/index.php?questionid=619

 

 

Thank you and have a wonderful day!

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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