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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 03 5:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Download problem

Witbooi opened this issue on Jan 16, 2010 · 2 posts
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Witbooi ( ) posted Sat, 16 January 2010 at 9:55 AM · edited Tue, 27 August 2024 at 6:30 PM

Hello,

I just did my first buy and had some download problem: the download of file 1 stops after about 54 %, so I that i had to cancel it and try again.
But now it does not load again.

Could you reset my download, please.

Debbie M. ( ) posted Sat, 16 January 2010 at 10:53 AM

Hello,

I've reset your downloads.  Please try again and let us know if you continue to have problems.

Thank you for shopping at the MarketPlace!

Debbie M.

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