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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 28 4:53 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Order 111704489

ssteph opened this issue on Jan 18, 2010 · 4 posts
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ssteph ( ) posted Mon, 18 January 2010 at 12:29 AM · edited Sat, 21 December 2024 at 5:42 AM

111704489

Can you please clear this order?....I didn't confirm
because I made a mistake but it wouldn't allow me to go back.
I don't want to re-order incase it cocks up even more.

Thanks

KristiS ( ) posted Mon, 18 January 2010 at 11:16 AM

Hi,

Simply log on to your paypal account and use the SEND MONEY option. 
Send the order total to payments@renderosity.com .  Be sure to include
your Renderosity order ID number and/or your Renderosity username.

Once you have completed the payment through paypal, send an email to
store@renderosity.com letting us know your payment has been sent and we
will go manually verify receipt of payment and mark your order as paid
so that you can download your items.

Thank you for shopping at the MarketPlace!

Kind Regards,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

ssteph ( ) posted Mon, 18 January 2010 at 12:02 PM

Thanks but I don't wish to pay for this order...as I said I made a mistake but it wouldn't
let me change or amend it......I tried to cancel order but it just sent me the bill..
what I wanted  was to have this order cancelled and make a fresh one
with the correct items....I have done that now so this order is void.
Thanks anyway.

KristiS ( ) posted Mon, 18 January 2010 at 12:06 PM

I have deleted this order for you as you requested.

Thank you and have a nice day!

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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