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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 12:51 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: double charge.. Help


Mariny ( ) posted Sun, 31 January 2010 at 7:04 AM · edited Thu, 08 August 2024 at 1:00 AM

I see a customer have bought a character 2 times:

Order: 111708680 MN ~ Harmony ~ A4/V4.2

Order: 111708287 MN ~ Harmony ~ A4/V4.2

How can i give the money back??

Marina


KristiS ( ) posted Sun, 31 January 2010 at 10:16 AM

Hello,

Thank you for letting us know...I have issed an instore credit to this customer.

Have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Mariny ( ) posted Sun, 31 January 2010 at 10:42 AM

Thanks:-)


KristiS ( ) posted Sun, 31 January 2010 at 3:07 PM

You are very welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


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