Wed, Nov 20, 9:34 AM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Order 111729379


Silvia13 ( ) posted Wed, 10 March 2010 at 3:44 AM · edited Fri, 09 August 2024 at 3:10 PM

Can I cancel a part of this order (Marilyn for Little One)?

Regards,
S. Sauthoff


KristiS ( ) posted Wed, 10 March 2010 at 9:42 AM

Hello,

As per our Refund Policy here
http://www.renderosity.com/news.php?viewStory=13100

"Refunds will be issued only after the Buyer has worked with the Vendor
to fix the problem. When a refund is issued, the Buyer is responsible
for deleting all files associated with the product and may not
re-distribute the product."

Please contact the vendor directly for product support first.  To
contact the vendor, please click the "contact" link next to their name
on the product page, or use the site mail system.  Site mail only
requires the vendor's username.

Please allow 2-3 business days for a response.  If you have not heard
back from the vendor in that time frame, please let us know so that we
can contact them on your behalf.

Regards,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.