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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2026 Mar 04 3:25 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Order#: 111739079


BDDesign ( ) posted Mon, 26 April 2010 at 3:10 PM · edited Tue, 10 February 2026 at 1:31 PM

I purchased the below products on March 26th, and now they are on sale. Is there any way I can get a refund or store credit for the price difference?

  • RT- M4 Officers & Gentlemen
  • RT- M4 Officers & Gentlemen EXPANSION

Thank you.

  • Gregory Banks


KristiS ( ) posted Mon, 26 April 2010 at 3:25 PM

Hello,

We do not issue refunds when products go on sale. 

The vendors decide when and what products are on sale and for what discount.  It varies too much to have retroactive discount offerings.

We hope you understand and thank you for your continued patronage in the
MarketPlace!

Regards,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


BDDesign ( ) posted Mon, 26 April 2010 at 4:53 PM

Yes, that's fine. I figured it never hurts to ask. I certainly have no regrets with my purchase.

Thank you.

  • Greg Banks


KristiS ( ) posted Tue, 27 April 2010 at 11:13 AM

Thank you for your understanding : )

You are very welcome and have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


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