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Poser - OFFICIAL F.A.Q (Last Updated: 2025 Jan 07 11:07 am)



Subject: render hanging new comp w/windows 7 Help please :)


pokeydots ( ) posted Sun, 08 August 2010 at 4:57 PM · edited Sun, 05 January 2025 at 5:20 PM

Trying to do a small render on new computer, and the render just hangs, won't even try to start!
This is the only error that came up and I have no idea if this info is useful for any computer guru's out there that could maybe help me fix the problem. Thanks

Here is the error
Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name: AppHangB1
  Application Name: Poser.exe
  Application Version: 8.0.3.11793
  Application Timestamp: 4bf2ec06
  Hang Signature: 65cf
  Hang Type: 0
  OS Version: 6.1.7600.2.0.0.768.3
  Locale ID: 1033
  Additional Hang Signature 1: 65cf9f3f5b78c26e8606c3b54b648626
  Additional Hang Signature 2: f355
  Additional Hang Signature 3: f355040a18e4b28913becb0ed90b15d0
  Additional Hang Signature 4: 65cf
  Additional Hang Signature 5: 65cf9f3f5b78c26e8606c3b54b648626
  Additional Hang Signature 6: f355
  Additional Hang Signature 7: f355040a18e4b28913becb0ed90b15d0

Computer info:

HP Computer
Processor Type:  AMD Phenom II 830 Quad-Core
2.80GHz, 4000MHz System Bus, 2MB L2 Cache + 6MB Shared L3 Cache
Hard Drive Size:  1TB
Processor - Clock Speed:  2.8 GHz
Operating System:  Windows 7 Home Premium 64-bit 
Monitor Size:  N/A 
Graphics Type:  ATI Radeon HD 4200
•ATI Radeon HD 4200 integrated graphics 
System Ram:  8GB 

Poser 9 SR3  and 8 sr3
=================
Processor Type:  AMD Phenom II 830 Quad-Core
2.80GHz, 4000MHz System Bus, 2MB L2 Cache + 6MB Shared L3 Cache
Hard Drive Size:  1TB
Processor - Clock Speed:  2.8 GHz
Operating System:  Windows 7 Home Premium 64-bit 
Graphics Type:  ATI Radeon HD 4200
•ATI Radeon HD 4200 integrated graphics 
System Ram:  8GB 


ghonma ( ) posted Sun, 08 August 2010 at 5:14 PM

Have you done the usual troubleshooting ? Installed all the service releases for poser ? Updated to the latest drivers etc ? And have you tested other CPU or GPU heavy apps like games or other CG software ?


pokeydots ( ) posted Sun, 08 August 2010 at 5:27 PM

Yes I have the latest drivers and also all the poser 8 updates. Right now poser is the only app I have installed right now. I don't play games so can't test those.

Poser 9 SR3  and 8 sr3
=================
Processor Type:  AMD Phenom II 830 Quad-Core
2.80GHz, 4000MHz System Bus, 2MB L2 Cache + 6MB Shared L3 Cache
Hard Drive Size:  1TB
Processor - Clock Speed:  2.8 GHz
Operating System:  Windows 7 Home Premium 64-bit 
Graphics Type:  ATI Radeon HD 4200
•ATI Radeon HD 4200 integrated graphics 
System Ram:  8GB 


ratscloset ( ) posted Sun, 08 August 2010 at 8:49 PM

If you are using DAZ3D Figures, make sure you uncheck Use External Binary Morphs in the Misc Tab of General Preferences and also, check Separate Process in the Render Tab of General Preferences. If that does not work, contact Support. Send me a Site Mail with the Incident Number and I will look into it for you.

ratscloset
aka John


pokeydots ( ) posted Sun, 08 August 2010 at 9:05 PM

Thanks John, I uninstalled all of the P8 install files and reinstalled them, and it seems to be working now :)  Something must not have installed correctly the first time.

Poser 9 SR3  and 8 sr3
=================
Processor Type:  AMD Phenom II 830 Quad-Core
2.80GHz, 4000MHz System Bus, 2MB L2 Cache + 6MB Shared L3 Cache
Hard Drive Size:  1TB
Processor - Clock Speed:  2.8 GHz
Operating System:  Windows 7 Home Premium 64-bit 
Graphics Type:  ATI Radeon HD 4200
•ATI Radeon HD 4200 integrated graphics 
System Ram:  8GB 


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