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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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Subject: Buying with store credit bug?

ShaaraMuse3D opened this issue on Sep 27, 2010 · 5 posts
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ShaaraMuse3D ( ) posted Mon, 27 September 2010 at 2:59 AM · edited Sun, 22 December 2024 at 11:51 AM

 Heya!

I bought a few items today with store credit, but ran into a strange issue I've not encountered before.  I applied the store credit amount as usual, to the whole amount of the purchase, but it still asked me for credit card when I wanted to complete the order.

So I tried switching to paypal instead, and for an additional $0.01..  Absolutely no big deal, I just went ahead and completed it..   

But something must have gone wrong, a number rounded up or down when I applied the store credit?

Anyway, might be worth looking into. If you want I can give you the order number. 

KristiS ( ) posted Mon, 27 September 2010 at 10:02 AM

Thank you very much for letting us know.  Please provide us with the order # so we can look into this further.

Thank you again and have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

ShaaraMuse3D ( ) posted Mon, 27 September 2010 at 10:17 AM · edited Mon, 27 September 2010 at 10:18 AM

 Sure thing. It's 111825880

ShaaraMuse3D ( ) posted Mon, 27 September 2010 at 10:18 AM

 Or maybe I shouldn't post it here..  Eh, doesn't matter to me personally. 

KristiS ( ) posted Mon, 27 September 2010 at 11:06 AM

Thank you very much!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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