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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: "Your cart contains no items."

nontroppo opened this issue on Oct 15, 2010 · 4 posts
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nontroppo ( ) posted Fri, 15 October 2010 at 10:51 PM · edited Wed, 24 July 2024 at 11:30 AM

I applied the gift certificate leaving a balance of about $4. When I try to pay, I get this error message: "Your cart contains no items." My cart does contain an item. How do I make this work?

nontroppo ( ) posted Sat, 16 October 2010 at 4:53 PM

So today my cart is empty and the order is showing as unpaid. How do I pay for it?

nruddock ( ) posted Sat, 16 October 2010 at 6:29 PM

Attached Link: http://www.renderosity.com/mod/service/index.php?questionid=619

If you want to use PayPal, see attached link.

I've not seen any instructions on what to do for other methods of payment, so you'll need to either wait for a member of the MP staff to reply or otherwise get in touch, or email them as per the forum header.

StaceyG ( ) posted Mon, 18 October 2010 at 9:36 AM

nruddock is correct if you want to pay the remaining balance with Paypal.  If you want to use another form of payment then we will need to cancel the order and you can replace, just let me know

 

Thank you

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