Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 18 8:42 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
When you upload a new product it goes into "Review" status and is looked over and tested to make sure everything is correct within the product files and information. Once it has a passed testing it is then placed in "Pending" right before it is ready to release.
This process can take up to 14 days to complete. If you have any issues with the product or your product is not accepted, you will be contacted by the tester with detailed info. pertaining to those issues or reasons for rejection.
Thanks,
Blake
Marketplace Admin.
Ah! I understand now. So then it's a good thing that my product label has changed :) Thanks!
~*I've made it my mission to build Cyberworld, one polygon at a time*~
Watch it happen at my technology blog, Building Cyberworld.
So that's where it is! I remembered seeing something about a vendor forum, but then I couldn't find it. Thanks again
~*I've made it my mission to build Cyberworld, one polygon at a time*~
Watch it happen at my technology blog, Building Cyberworld.
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Sorry if this is the wrong place for this, I didn't see a vendor forum and I wasn't sure where else to put it.
I've signed up to be a Marketplace vendor, and I uploaded my first product on the 20th (I think). In my product list, its status was labeled "Review" since then. However, today I clicked on the link to the Vendor Control Room, and instead of going straight to the Control Room area, I was taken to the vendor information form that I had to fill out when I first wanted to become a vendor. All of my data was still in the form, so I assumed Renderosity was doing an update of some sort. I checked it and clicked the submit button. Then I was able to go to the Control Room page and look at my product list. The product I uploaded now says it was uploaded today (the 26th) and that it is "Pending" instead of "Review". What is going on?
~*I've made it my mission to build Cyberworld, one polygon at a time*~
Watch it happen at my technology blog, Building Cyberworld.