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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 19 9:13 am)

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Subject: download problems

Verite opened this issue on Apr 26, 2001 · 3 posts
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Verite ( ) posted Thu, 26 April 2001 at 7:31 PM · edited Wed, 24 July 2024 at 12:29 PM

HAd two of my purchases fail to download multiple times today and yes before anyone asks I did send an email to store@renderosity.com but hadn't heard anything and thought I woyld mention it here as well. The failed downlaods are Cleopatra for Vicki and Vengeance. Here's hoping it gets fixed soon. Thanks in advance.

rcook ( ) posted Thu, 26 April 2001 at 7:59 PM

I've reset the download counter for you.

BrianR ( ) posted Thu, 26 April 2001 at 7:59 PM

Hi Verite, I've addressed an issue with the store re Vengeance as the 17mb file should be a 7.50mb after I liased with them regarding the file size and replaced the original with the trimmed down one. I would imagine that could be the problem so check the file size tomorrow & I hope you enjoy Vengeance :) Brian

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