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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 19 9:13 am)

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Subject: My edit for already bought not working

carrara_pat opened this issue on Mar 14, 2011 · 9 posts
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carrara_pat ( ) posted Mon, 14 March 2011 at 1:57 PM · edited Sun, 15 September 2024 at 3:40 PM

My edit telling me that I already bought something is not working... I have tried it on several items I already own... and doesn't give me the warning message that I already own the product. Have tried to log on and off again... is this just me or a general problem today??

KristiS ( ) posted Mon, 14 March 2011 at 2:06 PM

Hello,

This is the first I've heard of it. I will look into it and alert the techs if needed : )

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Rosie-D ( ) posted Mon, 14 March 2011 at 5:16 PM

I'm having the same problem, everything goes into my cart - I'm having to check if I've bought something already via my account item list....

Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)

carrara_pat ( ) posted Mon, 14 March 2011 at 5:22 PM

I also notice items will go into your cart 2 times... you don't get a already in cart message.

Rosie-D ( ) posted Mon, 14 March 2011 at 5:34 PM

Yup that's happening as well :)

Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)

KristiS ( ) posted Tue, 15 March 2011 at 9:37 AM

Thank you, I will let the techs know : )

Have a great day all!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

KristiS ( ) posted Tue, 15 March 2011 at 11:26 AM

Okay, I found out that in order for us to offer the grab bag promotion, we had to remove the duplicate purchase flag so the grab bag could be "purchased" more than once.

This function will be turned off the rest of the week so please be careful when prchasing products for the rest of the week.

Thank you and have a great day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Rosie-D ( ) posted Tue, 15 March 2011 at 1:33 PM

OK - Thanks Kristi, can't say I remember that happening before with the grab bags but I will be careful this week!!!

Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)

KristiS ( ) posted Tue, 15 March 2011 at 1:42 PM

Thank you Rosie-D : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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