Fri, Nov 22, 4:34 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Bought something twice...

gypsyangel opened this issue on Mar 17, 2011 · 4 posts
Back to Forum Print
gypsyangel ( ) posted Thu, 17 March 2011 at 3:40 PM · edited Tue, 19 November 2024 at 10:37 PM

My bad. Can I get a certificate or something?

 

Order Number: 111898015   02/09/11

 

Order Number: 111917701    03/17/11

 

For 5.10

Thank you

 

Laura


KristiS ( ) posted Fri, 18 March 2011 at 3:28 PM

Hello,

I have issued an instore credit for the previously purchased product.

In order for us to offer the grab bag promotion, we had to remove the duplicate purchase flag so the grab bag could be "purchased" more than once.

This function will be turned off the rest of the week so please be careful when prchasing products for the rest of the week.

Thank you and have a great day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

gypsyangel ( ) posted Fri, 18 March 2011 at 3:52 PM

Yeah, I found that out when I went looking for WHY I managed to buy the same thing twice. That's why I said it was my bad. 😊 Certainly not going to blame the store for my ignorance. Thanks for taking care of that for me...that rocks. :)

 

Laura


KristiS ( ) posted Fri, 18 March 2011 at 3:55 PM

You are very welcome Laura : )

Have a great weekend!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.