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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Download limit exceeded with just one try

Alchmo opened this issue on Apr 17, 2011 · 2 posts
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Alchmo ( ) posted Sun, 17 April 2011 at 1:08 AM · edited Sat, 27 July 2024 at 5:26 AM

Got a little problem with Order number 111932977, trying to download both purchases.

Weiia Legacy worked fine, second item Miraossa did start but then the browser did hang up and i had to shut it down, now when i try to download it i get "Download limits exceeded"

Could you reset the download limits for this order?

Debbie M. ( ) posted Sun, 17 April 2011 at 11:13 AM

I've reset your downloads so you can try again.  Please be sure to disable any download managers/accelerators that you might have running, as they don't work with our system.

If you continue to have problems, please let us know.

Thank you for shopping at the MarketPlace!

Debbie M.

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