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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 03 5:29 am)

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Subject: Gift Certificate

3anson opened this issue on May 02, 2011 · 6 posts
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3anson ( ) posted Mon, 02 May 2011 at 4:27 AM · edited Sun, 17 November 2024 at 12:57 AM

hi, bought a GC to give to someone for their birthday. at the time of purchase i did not know their handle here at Renderosity. i have sent the person the GC code, but someone else told me it will not work that way.

is there any way i can transfer the GC to this person?  ( i now know their handle here)

thanks!

KristiS ( ) posted Mon, 02 May 2011 at 9:27 AM

Hello,

Please provide me with the order # and their username so I can fix this for you.

You can send this information to store@renderosity.com and I will be more than happy to assist you : )

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

3anson ( ) posted Mon, 02 May 2011 at 10:22 AM

hi Kristi, have e-mailed order number and recipients username to you.

thankyou!!  really appreciate the help.

KristiS ( ) posted Mon, 02 May 2011 at 10:36 AM

Hi,

I have responded to your email : )

You are very welcome, it was no trouble at all:) :)

Have a fantastic day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

3anson ( ) posted Mon, 02 May 2011 at 10:39 AM

thanks Kristi, GC is at the desired location!!!

KristiS ( ) posted Mon, 02 May 2011 at 10:42 AM

You're welcome : ) YAY!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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