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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 04 11:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order No. 111952795

Shadowdancer opened this issue on May 31, 2011 · 6 posts
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Shadowdancer ( ) posted Tue, 31 May 2011 at 3:04 PM · edited Sun, 01 September 2024 at 3:31 PM

Having problems downloading this

 

Please reset my downloads.

StaceyG ( ) posted Tue, 31 May 2011 at 3:35 PM

Hello,

 

I have reset your downloads for you:)

 

 

Thank you
Stacey 

Shadowdancer ( ) posted Tue, 31 May 2011 at 3:52 PM

Thanks Stacey

Shadowdancer ( ) posted Tue, 31 May 2011 at 5:08 PM

Stacey, I think there may be a problem with the download server as when i try to download the files the most I get of each zip file is approx 50%, regardless of which browser I'm using.

Can you please investigate this ?

Thanks in advance.

Shadowdancer ( ) posted Tue, 31 May 2011 at 6:34 PM

Download issue is now resolved - I was able to properly download my oder.

StaceyG ( ) posted Tue, 31 May 2011 at 7:44 PM

Oh good news. Glad to hear;)

 

Thanks for letting me know

 

Stacey

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