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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Downloads reset.

Shadowdancer opened this issue on Jun 21, 2011 · 7 posts
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Shadowdancer ( ) posted Tue, 21 June 2011 at 4:48 PM · edited Wed, 04 September 2024 at 8:34 PM

Please reset my downloads for Order #: 111962752. Thanks in advance

Debbie M. ( ) posted Wed, 22 June 2011 at 8:42 AM

Hi,

I've reset your downloads so you can try again.  Please be sure to disable any download managers/accelerators that you might have running, as they don't work with our system.

If you continue to have problems, please let us know.

Thank you for shopping at the MarketPlace!

Debbie M.

Shadowdancer ( ) posted Wed, 22 June 2011 at 10:59 AM

Thanks for sorting this so promptly - I was able to download all files with no problems.

Debbie M. ( ) posted Wed, 22 June 2011 at 11:13 AM

Fantastic!  Glad I could help :)

Debbie M.

djmaksic ( ) posted Thu, 23 June 2011 at 2:48 AM

Can you please reset download counter for my order
Order #: 111962989

djmaksic ( ) posted Thu, 23 June 2011 at 2:56 AM

Can you please reset download counter for my order
Order #: 111962989

Debbie M. ( ) posted Thu, 23 June 2011 at 9:58 AM

Hi,

You're all reset now too :)

Debbie M.

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