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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
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Subject: order #112016348

musicat opened this issue on Oct 05, 2011 · 7 posts
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musicat ( ) posted Wed, 05 October 2011 at 11:27 PM · edited Mon, 06 January 2025 at 5:25 AM

The transaction shows that I paid for this order.  However,Miu for Haru shows no download link.  Anything to be done?

BlakeM ( ) posted Thu, 06 October 2011 at 9:39 AM

I have contacted the vendor about this issue.  There are no files attached to this product at this time, but they will send those to me and we will get them uploaded asap.

I am very sorry for the inconvenience and thank you for shopping at Renderosity!!

Blake

Thanks,
Blake
Marketplace Admin.

jennblake ( ) posted Thu, 06 October 2011 at 9:40 AM

Hi.

I apologize for the trouble you are having. I am working to correct this right now. As soon as the zip/zips are available I will post a message to you again. Shouldn't be long.

Jenn

musicat ( ) posted Thu, 06 October 2011 at 6:12 PM · edited Thu, 06 October 2011 at 6:13 PM

any news yet?  if they are updating, I don't mind but would like to know what's up.

jennblake ( ) posted Thu, 06 October 2011 at 9:38 PM

Hi.

The product file is now available to you. The vendor said to send her apologies for your wait and to thank you for your patience. We thank you as well. :-)

You can download the product files from your account now.

Have a good weekend!

 

musicat ( ) posted Thu, 06 October 2011 at 10:05 PM

got it thanx

jennblake ( ) posted Fri, 07 October 2011 at 5:36 AM

:) You're welcome.

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