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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

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Subject: GALLERY PLUS

BIPOLARTWO opened this issue on Nov 28, 2011 · 2 posts
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BIPOLARTWO ( ) posted Mon, 28 November 2011 at 10:48 AM · edited Fri, 26 July 2024 at 11:13 AM

I purchased Gallery plus thursday past.

I was informed that it would not be activated until today-Monday because of the holiday which was understandable.

So today i have written an email requesting information about when and how i will know that it will be activated-No reply...

According to Renderosity itself the following is written.

All Renderosity Services are processed during normal business hours Mon-Fri 9am-5pm (CST) Renderosity System Time. If you've purchased a service during off hours or weekends, your order will be processed the morning of the next business .(Today)

So i would respectfully ask why has my order not been activated according to Renderosity's own statement ?

Equal right's for photographer's because i will be one - one day...................

KristiS ( ) posted Mon, 28 November 2011 at 1:52 PM

Hello,

We are very sorry as we are very busy due to being closed for the holiday and are trying to get things taken care of as quickly as possible.

Your Gallery Plus subscription hasnow been processed so you are free to upload your 10 images a day now :)

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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