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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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Subject: HTTPS not working.

priss opened this issue on Dec 16, 2011 · 3 posts
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priss ( ) posted Fri, 16 December 2011 at 11:41 PM · edited Sat, 20 July 2024 at 8:41 AM

I hope I am posting this in the right place.

Simply put for the past few days, in fact I first noticed it when I was trying to check out last Wednesday, that my browser was unable to form a HTTPS connection with the Renderosity site.

I also receve a warning "that this website does not supply identity information."

"Your connection to this site is only partially encrypted, and does not prevent eavesdropping."

Feeling that the error might have been with my computer I spoke to another member and found that they have been suffering from the same error.

So is this an error at my end or something else?

Thank you in advance for any help you may be able to give.

nruddock ( ) posted Sat, 17 December 2011 at 4:22 AM

Quote - So is this an error at my end or something else?

No, what this is most likely to be is some ad (or possibly an image) on the page is being served by HTTP. As these problems are usualy transient, the only way of helping the staff track down the offending item, is to search the page source (if you don't know how, don't worry the lost sales should motivate the PTB to rectify the situation).

StaceyG ( ) posted Sat, 17 December 2011 at 11:14 AM

I have alerted the programmers to track down the image as I'm sure that is what the issue is.

 

Thank you for letting us know

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