Doing a network render. After a period of time, all the computers suffer a Visual C++ runtime error. I have to restart the rendfer queue on each computer. Any ideas? Thanks.

WTF?????? Spamed on the forum???????

morphious - its been taken care of :)

Still looking to solve this problem. :(

Hi Morphious

Does the runtime error message give you any more specific data?

Cheers

No it doesn't. I just noticed I have 2005 and 2008 version installed. I see there is a 2010 version available for download. Should I just install the 2010 version, or un-install the 2005 abd 2008 versions first, then install 2010 version?

Which Windows / Poser versions are you on? Are you on 32-bit?

I remember this one, it's Windows actually calling Out of Memory, causing stack overflow in the active C++ lib and halting Poser, or worse. It's not the lib itself. Watch the process specific memory usage in taskmanager.

Maybe something else though, but then we need more info.

Uninstalling / reinstalling your C++ runtimes and / or Queue Manager on those machines, may be worthwhile as troubleshooting?

The other thing to consider is if there is anything else on these machines... like a anti-virus program, running in on-demand mode, or with "heuristic" or "suspicious behaviour" detection enabled... you never know... something like that might be causing an issue?

I should couch this advice by saying that I've not had this precise issue and I'm personally running Queue Manager on OS X... so I'm just making some troubleshooting suggestions here...

It does sound like its probably worth you submitting a support ticket request to Smith Micro?

https://support.smithmicro.com/

EDIT: cross-posted with aRtBee... who knows much more about this stuff! Cheers

I'm running Windows 7 Pro 64bit. 6gb ram, Poser 2012 fully updated. The other 3 machines are running Windows 7 32bir, 2gb ram. Nothing else is installed on the other computers. I run the 32bit version of poser render queue on both 64bit (main computer) and32bit (3 render computers) I don't believe there is an issue with 64 and 32 bit, but my question is, should I un-install the 2005 and 2008 versions of C++ and then install the 2010 version, or just install the 2010 version?

I only can say that I had this message on my previous 32bit Vista. I communicated with support, installed and uninstalled C++ libs, and found out that the message showed up the moment the process hit the memory limit. This limit is 2Gb for a 32bit process in 32bit Windows (*), 3Gb for a 32bit process in 64bit Windows, and no limit (untill your virtual mem maxes out) for 64bit process in 64bit Windows.

(*) This is what started me to find out about changing those limits, as described in some tutorials on my Missing Manuals site.

BTW: it's logical memory, not physical RAM. Does it happen also when you render an animated bouncing ball? 2Gb ram is not that much, you know. Maybe it's not a memory thing in your case.

So, in the meantime, Google reports a vast number of C++ Runtime Lib errors, even quite recent, on a plethora of applications and not only on Windows 7. A generic advice is to run a registry cleaning.

BTW: I am running the 2008 - x64 9.0.30729 and the x86 9.0.30729 (both june 2011 + update jan 2012), and I never had such issues on this machine at all. Perhaps it pays off just to dump the 2005 and clean the registry. Or: dump them all, clean the registry and just re-install one. Having all three installed doesn't feel good to me.

OK. I'll try removing the 2005 and 2008 versions, clean the registry, and install 2010 version of C++. Thanks for your help. I really appreciate it.

The latest C++ runtime should be all you need, as far as I understand it... so it'll be interesting to know if cleaning up and consolidating to just that does solve the issue... or not.

Hope that does solve it for you

Poser Pro 2012 Windows is built against the VC9 SP1 runtime libraries:

Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)

Microsoft Visual C++ 2008 SP1 Redistributable Package (x64)

Older or newer won't work. Contacting tech support and supplying a scene that reproduces the issue is good advice.

Strange thing is, the error window that says the Visual C++ runtime has failed is blank. On all computers it is blank. Just the error message at top I stated. Tech support doesn't know what to do, except un-install, re-install. Maybe I just need more ram on my render computers. They are 32bit windows 7 2gb ram. Maybe after hours of rendering they are running out of memory, causing the Visual C++ Runtime error?

Hmmmmmm.

from all the messages above, i would say:

 - loose the C++ 2005 and use the 2008 only

 - adjust the Windows on the rendering machines to allow for 3Gb user memory (it's in my Out of Memory / Breaking the 2Gb barrier tutorial how to do that).

Both come at zero cost. Second; watch the taskmanager (and tell us) It's hard to help without measurement results. Third: after all uninstalls, clean the registry before re-installing. Poser QM included.

OK. I'll checkout the tutorial, clean registry. What's the best tool to clean the registry? There are so many.

I use Advanced System Care free from Iobit and let it do its Deepclean option. Version 5.2 now.
it solves lots of problems with any Windows verson.

I run it regulary on all my machines, Windows7 and XP, 64 and 32 bit.

I use CCleaner from piriform.com (and their other free tools as well). Vilters knows his tools too. Matter of taste.

Thanks for all your help. You guys are the best. :)

does it work already?

I'm not that good, I've just visited all the pitfalls already (at the inside).
And I don't have that good memory, I'm just traumatized :) by all the attempts climbing out.

Don't know about the others. Someone must be really knowledgeable, I hope.