Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Hi,
Once you purchase an item it will sit in your account for as long as your account is active. You can download your purchase as many times as you need.
We can also burn your items to a CD if you purchase the Burn CD in the marketplace along with your order.
I hope this helps to clear up your concerns but if there is anything else I can help you with please let me know.
Thanks
TinaK
Tina Kaylor
Community Manager
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Hello. I have not bought anything here for many years and would have started the d/l the same day as the purchase. My current situation is this: There are items on sale for V4 that expire before the weekend, but I will not have enough money to buy V4 herself or a version of Poser that will make use of her weight map options until July or August. If I buy the sale items now, when (if at all) will the d/l option "expire?"
I know I can (or could, in the past) have the items mailed to me on a CD for the additional cost of postage and just wait to use these until I get V4, but I am curious about the d/l availability specifically.