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Subject: Education discount at Smith Micro

ashley9803 opened this issue on Sep 23, 2012 ยท 3 posts
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ashley9803 ( ) posted Sun, 23 September 2012 at 5:01 AM ยท edited Sun, 22 December 2024 at 8:23 PM

I bought a product from them which stated that there was a 40% discount -

"Students and teacher's with a valid .edu email address can get a 40% discount. Just use your school (.edu) email address when creating your account during check out and the discount will automatically be applied."

I used my .edu email adress but was charged full price. I'm waiting for a reply from them.

Does anyone know if this Education discount applies to non-US institutions. I think I made a bo-bo because I live in Australia and may not qualify. I wish they stated this up-front.

nobodyinparticular ( ) posted Sun, 23 September 2012 at 10:26 AM

May be just an error. Unfortunately, you'll have to wait until tomorrow. Smith Micro has excellent customer service, but it is a Monday-Friday, 9-5 (Pacific Time) operation. They will try to do right by you.

ashley9803 ( ) posted Mon, 24 September 2012 at 6:26 PM

You were right. SM has now credited me with the discount. They're really quite nice people.

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