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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 22 1:39 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: I must have goofed


Khory_D ( ) posted Tue, 02 October 2012 at 2:32 PM · edited Sat, 02 November 2024 at 8:17 AM

I placed an order today and thought it had accepted my store credit as payment but now its wanting the money via paypal. I'd much rather use the store credit but will use paypal if I must. But I don't want to end up having payed twice.

 

Order #: 112204158

www.Calida3d.com
Daz studio and Poser content creators


TinaK ( ) posted Tue, 02 October 2012 at 4:21 PM

Hi,

I could delete the pending order and you could re-purchase the product if you would like.

Be sure that you are putting the amount in the "instore credit" field and hitting the apply button.

 

Please let me know if you would like me to delete your pending order 112204158.

 

Thanks

TinaK

Tina Kaylor

Community Manager


Khory_D ( ) posted Tue, 02 October 2012 at 4:34 PM

Nah, I'll just pay through. Just wanted to make sure it didn't double bill me.

www.Calida3d.com
Daz studio and Poser content creators


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