Thu, Jan 9, 3:52 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Problem with Prime?

Klebnor opened this issue on Dec 07, 2012 · 4 posts
Back to Forum Print
Klebnor ( ) posted Fri, 07 December 2012 at 9:39 AM · edited Wed, 25 December 2024 at 7:08 PM

I have a couple of prime items in my cart, but they are showing up at regular rather than prime pricing.  Is there an issue with prime pricing right now?

Examples are Black Citadel and Real Wind Zeppelin.

 

Thanks!

Lotus 123 ~ S-Render ~ OS/2 WARP ~ IBM 8088 / 4.77 Mhz ~ Hercules Ultima graphics, Hitachi 10 MB HDD, 64K RAM, 12 in diagonal CRT Monitor (16 colors / 60 Hz refresh rate), 240 Watt PS, Dual 1.44 MB Floppies, 2 button mouse input device.  Beige horizontal case.  I don't display my unit.

StaceyG ( ) posted Fri, 07 December 2012 at 10:07 AM

Occasionally this will happen but we have tried to duplicate what is causing this to occur and cannot. Could you try taking them out of your cart then go back to the product page and try to re add and see if it then shows up at the correct prime price?

Klebnor ( ) posted Fri, 07 December 2012 at 2:54 PM

Thanks, that worked.  Strange ... I'll remember next time.

Klebnor

Lotus 123 ~ S-Render ~ OS/2 WARP ~ IBM 8088 / 4.77 Mhz ~ Hercules Ultima graphics, Hitachi 10 MB HDD, 64K RAM, 12 in diagonal CRT Monitor (16 colors / 60 Hz refresh rate), 240 Watt PS, Dual 1.44 MB Floppies, 2 button mouse input device.  Beige horizontal case.  I don't display my unit.

StaceyG ( ) posted Fri, 07 December 2012 at 7:22 PM

Okay good. We cannot for the life of us figure out what causes this to sometimes happen? We don't know if it's something to do with it maybe being added to the cart from the wishlist if it's a prime classic that was just added or some other scenario and we've tried all types of ways of adding to try and duplicate this occasional issue but we've yet to have it happen when we are testing??

 

Anyhoo, glad you noticed and asked before completing checkout and were able to get them back in the cart at the correct prime price

 

Thanks so much 

Oh and if you notice any pattern of how you are adding or any common denominator if this occurs again for you, please let me know. You can email me directly stacey@renderosity.com

 

Have a great weekend

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.