Mon, Sep 9, 4:45 AM CDT

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 08 1:12 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Not accepting my render rewards?

catlin_mc opened this issue on Dec 29, 2012 · 2 posts
Back to Forum Print
catlin_mc ( ) posted Sat, 29 December 2012 at 4:38 PM · edited Sun, 04 August 2024 at 1:05 AM

Today is 29th Dec and I tried to apply my render rewards but it's telling me that "that gift certificate has already been spent", but it hasn't.

At least I don't remember using it, and if I had already used it why is it still showing up in my render rewards?

Hope you can sort this out for me 'cos I don't want to miss out on a little something off my bill. Thank you 8)

Cat

StaceyG ( ) posted Sat, 29 December 2012 at 5:59 PM

Hi

 

You did use it on your first order in Dec (112248244).  The render rewards page shows the original balance then if you look to your right you will see where it says "remaining 0.00" which means you used it and if you go into that order number I gave you above you can see that you applied the 13.99 to that order

Thanks

Stacey

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.