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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)

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Subject: Order #: 12271095

robrose opened this issue on Jan 30, 2013 · 4 posts

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robrose ( ) posted Wed, 30 January 2013 at 6:29 PM · edited Mon, 03 February 2025 at 9:29 AM

Hi, when I try to download Digital Lace Brushes from order #: 12271095 I get the message:

*You have exceeded the maximum number of downloads allowed for this product.**It was wondering if you could reset this for me. Thank you robrose.

AmandaC ( ) posted Wed, 30 January 2013 at 7:45 PM

Hello,

Thank you for shopping at the Renderosity Marketplace!

Your downloads have now been activated.

To download your products, you will go to 'My Account' under the 'Members' option, then select the order number to access your download.

Future purchases will be available for immediate download after payment has been recieved.

Please contact store@renderosity.com if we can be of further assistance.

Thanks

Amanda

Renderosity Admin

robrose ( ) posted Thu, 31 January 2013 at 11:12 AM

hi again like a dork i put in the wrong order number it's 112271095

thank you

AmandaC ( ) posted Thu, 31 January 2013 at 11:22 AM

haha it's okay. I responded to your email too-I have reset your downloads for you:)

Have a great day!

Thank you,

AmandaC

Renderosity Admin