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MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 30 3:42 am)

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Subject: Purchase mistake, please check it and correct it.

Bendinggrass opened this issue on Mar 07, 2013 · 3 posts

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Bendinggrass ( ) posted Thu, 07 March 2013 at 6:39 PM · edited Thu, 31 October 2024 at 11:11 PM

Hello.

I think I just purchased the Red Rabbit outfit twice, by accident.

Or I was charged for it twice. It is difficult for me to tell what exactly happened, but it appears that I was charged twice.

I wanted only one copy of this item.

The order numbers are:

112293292 and 112293293

Could you look into this please, and make the needed refund.

Thanks very much.

Randy Nugent

TinaK ( ) posted Thu, 07 March 2013 at 7:21 PM

Hi,

I have deleted 112293293 which was a empty order and I have issued a credit back to your credit card for the duplicate payment.

Please let me know if there is anything else I can assist you with today.

Thanks

Tina Kaylor

Community Manager

Bendinggrass ( ) posted Fri, 08 March 2013 at 7:18 AM

Thanks, Tina.