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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Order Paid


Heavenlee ( ) posted Tue, 25 June 2013 at 1:32 PM · edited Sat, 30 November 2024 at 4:10 AM

Hi, i just paid for Order#112332325

Can someone reset the download?

Thank u!

Hugz

Heavenlee xxx


AmandaC ( ) posted Tue, 25 June 2013 at 1:54 PM

Hi Heavenlee! :) 

Your order is now available for you. 

Wish you a wonderful day!

Amanda 


Heavenlee ( ) posted Tue, 25 June 2013 at 1:57 PM

Thank u so much Amanda!

Have a wonderful day too!

Hugz

Heavenlee xxx


elliot21 ( ) posted Tue, 25 June 2013 at 2:14 PM

Hi, i just paid for Order#112350864

And i can't download it either.
Could you reset the download?

 

Elliot


AmandaC ( ) posted Tue, 25 June 2013 at 2:24 PM

Hi Elliot, 

   I am showing your downloads are available to you. Sometimes these can take a few minutes to release. Unless you placed an order and didn't pay for it until later your downloads will auto-release for you. :)

Have a great day!

Amanda 


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