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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 22 1:39 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order#112354737

Kalypso opened this issue on Jun 30, 2013 · 3 posts
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Kalypso ( ) posted Sun, 30 June 2013 at 5:18 PM · edited Sun, 19 January 2025 at 8:14 AM
Site Admin

I've received my paypal receipt for this order but it is still showing as unpaid and my downloads are pending.   Can you please fix  this or should I email my paypal receipt to someone?   I've never had this delay for more than a minute or two.

TinaK ( ) posted Sun, 30 June 2013 at 5:23 PM

It should come through our system in just a few minutes.  I have had several members have this issue today. 

Tina Kaylor

Community Manager

Kalypso ( ) posted Sun, 30 June 2013 at 5:34 PM
Site Admin

And it just did, thank you :)

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