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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 30 3:42 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Mistake in my purchase.

Bendinggrass opened this issue on Aug 15, 2013 · 4 posts
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Bendinggrass ( ) posted Thu, 15 August 2013 at 7:35 PM · edited Sat, 02 November 2024 at 3:14 PM

Hello.

 

I just made a purchase, order # 112378060, and I intended to apply the 

20% discount to my purchase, but in the rush I forgot to do it. Could you please correct that and refund me the 20% I intended to apply to my purchase. Of course I could go about this in a very long way by buying everything again with the 20% discount applied, and returning the first identical purchase. Please understand I am not trying to do anything underhanded... I simply forgot in my rush and excitement.

Thanks.

Randy Nugent

jennblake ( ) posted Fri, 16 August 2013 at 9:40 AM

Hello.

We have issued a credit back to your form of payment for the 20% off that would have been given.

Have a great day! And thank you for shopping at Renderosity!

Bendinggrass ( ) posted Fri, 16 August 2013 at 11:50 AM

Hello Jenn.

Thank you so much for helping me. I could have kicked myself for my royal dumbness. Your store gives tremendous service and value.

Sincerely,

Randy

jennblake ( ) posted Fri, 16 August 2013 at 2:59 PM

Glad we were able to make your purchase experience a good one. :) Have a great weekend!

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