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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 14 7:40 am)

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Subject: Double Order

Thorne opened this issue on Aug 20, 2013 · 4 posts
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Thorne ( ) posted Tue, 20 August 2013 at 9:21 PM · edited Sat, 08 February 2025 at 9:21 PM

Hi,

I accidentally ended up with two orders for the same merchandise because I put the wrong payment method on the first order and thus did not complete it.  I subsequently reinitiated the transaction with the correct payment method and this order went through fine, but the old order is still showing as "pending".

 

The INCORRECT order to be deleted is: 112380751

Thank you and sorry for my blondeness lol

Chloe :)

 

 

 

jennblake ( ) posted Wed, 21 August 2013 at 8:46 AM

Hi Chloe. 

I have deleted the order that was a mistake and marked the correct order as paid for you. You may now download your purchases. :) 

And you are very excused. Have a great week!

Thorne ( ) posted Wed, 21 August 2013 at 8:58 AM

Thank you Jenn! :)

jennblake ( ) posted Wed, 21 August 2013 at 9:33 AM

Happy to help. :) 

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