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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 12 7:04 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Order# 112399701 file damaged or link not working one

Mint3D opened this issue on Sep 27, 2013 · 2 posts
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Mint3D ( ) posted Fri, 27 September 2013 at 8:33 AM · edited Tue, 07 January 2025 at 6:16 AM

Order# 112399701

Windows says the when unzipping that file is damaged, tried downloading with firefox and explorer both times file comes damaged. i don´t use download managers. I believe the link is not working properly.


"Windows 7 crashed.
I am the Blue Screen of Death.
No one hears your screams."

TinaK ( ) posted Fri, 27 September 2013 at 9:33 AM

Hello,

We do realize there is a problem with the vendor and we are working to get this resolved.

I will email you with more information so be on the lookout.

 

Thanks

Tina Kaylor

Community Manager

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