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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 8:04 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Shoppers be aware.............

EnaR opened this issue on Nov 01, 2013 · 2 posts
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EnaR ( ) posted Fri, 01 November 2013 at 2:40 AM · edited Thu, 12 October 2023 at 9:30 AM

The usual error message we get, when previous bought items are added to the cart, doesn't work at the moment

I notized yesterday while picking up grapbag and today the option is still down

Sure hope it will be fixed before my next visit to the store ;o)))))))))))

TinaK ( ) posted Fri, 01 November 2013 at 9:01 AM

Hi EnaR,

This information was stated in the Grab Bag rules below:

 

Also know that during this 24 hour period, the Renderosity System Flag to check if a buyer has previously purchased a product has been disabled. This is to allow for multiple purchases to receive multiple Grab Bag items. If you question whether or not you've purchased something in the past, please click 'My Account' and use the 'Search Purchases' field.

 

It should be back to normal now.

Tina Kaylor

Community Manager

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