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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 08 12:49 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: not getting the message anymore


Shozai ( ) posted Tue, 12 November 2013 at 2:21 PM · edited Thu, 18 July 2024 at 6:52 PM

that i have the item already. But i cant remember sometimes, if i have this item already- What can i do, that the message shows up again if i want to put a item in my shopping cart that i bought already? :)

thank you for the help.

Take care

-Shozai

 

( i made a thread at a wrong place too - community center) sorry for this.


TinaK ( ) posted Tue, 12 November 2013 at 3:00 PM

Yes that feature is turned off during our Grab Bag promotion.  The only way to do it is to check your order history and see which one you do not currently have in your list.

 

Thanks

Tina Kaylor

Community Manager


Shozai ( ) posted Tue, 12 November 2013 at 3:08 PM

Ah, now i understand it :) Thank you for the answer :) So i think it will be turned on, if the grab bag is gone :)

 

Thanks much!

 

-Shozai


StaceyG ( ) posted Tue, 12 November 2013 at 6:29 PM

Yes the grab bag promotion lasts 24 hours and it's only turned off during that 24 hours but will work as normal as soon as this promotion is over:)

 

Thank you and sorry for the inconvenience 


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