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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 3:12 pm)

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Subject: order # 112429843 paid but not showing paid

Thorne opened this issue on Nov 20, 2013 · 8 posts
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Thorne ( ) posted Wed, 20 November 2013 at 8:43 PM · edited Thu, 26 December 2024 at 5:51 AM

order # 112429843

this order was paid through paypal @ 1:38 pm Thurs Australian eastern time (8:38 pm Wednesday Nashville time) but still showing pending in my account and not delivered.  Thanks

Thorne ( ) posted Wed, 20 November 2013 at 9:00 PM

okay now I got a reciept email that still asking me to click PayPal to pay but it is paid- clicking the link anyway just says this order is already paid and that there is something wrong with the merchant account.

Valery3D ( ) posted Wed, 20 November 2013 at 9:06 PM

I am having the same trouble Chloe :( my order is also still in pending status and i paid for it to :)

Thorne ( ) posted Wed, 20 November 2013 at 10:44 PM

Check again Valery, it appears mine are showing up now :)

 

Seems to be unglitched :)

Valery3D ( ) posted Wed, 20 November 2013 at 10:49 PM

Yes Mine is now showing too! Yay! thanks for letting me know Hun :)

TinaK ( ) posted Thu, 21 November 2013 at 9:57 AM · edited Thu, 21 November 2013 at 9:58 AM

Glad everyone received their order.

I am not sure what the delay could of been but I will ask our Programmers so we don't have this in the future.

 

Tina Kaylor

Community Manager

Valery3D ( ) posted Thu, 21 November 2013 at 9:59 AM

Thank you Tina and I am glad it is all solved :)

Thorne ( ) posted Thu, 21 November 2013 at 11:58 AM

Thanks Tina :)

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