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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order showing as unpaid.

Ian Porter opened this issue on Feb 02, 2014 · 3 posts
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Ian Porter ( ) posted Sun, 02 February 2014 at 11:27 AM · edited Sat, 23 November 2024 at 2:23 AM

Hi,

My order 112469527 is showing as unpaid. I paid for the item via Paypal, and I have a Paypal receipt received at 16:41 ( UK time ) today.

Please advise.

 

Best regards

Ian  

TinaK ( ) posted Sun, 02 February 2014 at 1:11 PM

 

 

Hello,

I was able to verify your paypal payment and have marked your order as paid.

Your downloads are available to you now.

Thank you and have a nice day!

Tina Kaylor

Community Manager

Ian Porter ( ) posted Sun, 02 February 2014 at 2:34 PM

Thanks Tina,

That worked fine now

 

Cheers

Ian

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