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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 27 1:22 pm)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Download link is missing from my purchase

mach opened this issue on Mar 22, 2014 · 3 posts
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mach ( ) posted Sat, 22 March 2014 at 11:38 AM · edited Sat, 14 December 2024 at 5:21 PM

I just purchased Fenrissa's Hairy Sixi. WhenI go to "My Accounts " page there is no download link  for the product- just the product name. Need help.

Mach

jennblake ( ) posted Sat, 22 March 2014 at 12:00 PM

Hi. 

I have contacted the vendor of the product and asked that they reupload the zip for the item. Sometimes when a product is released...the button to reset the zip files is accidentally hit when hitting Approve. This will be fixed shortly, and I will reactivate the product and let you know the zips is available to you. Sorry for the trouble. 

jennblake ( ) posted Sat, 22 March 2014 at 1:13 PM

The zip is now on that product and you should be able to download it from your account on this order. Very sorry for the inconvenience. Enjoy the product...she's a pretty one!

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