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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 22 1:39 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
StaceyG has moved this thread from the Community Center forum to the MarketPlace Customer Support forum as of Tuesday, March 25, 2014 1:24 pm.
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My membership ends today and I figured that it would atleast be paid up until the end of the day on the 25th, not end right in the morning. I planned to purchase a bunch of the new prime items today when I got home (an hour later) and I found my membership was turned off. I cannot re purchase my membership until friday, atleast tell me that the new prime products are not going to leave the membership area as quickly as my membership was turned off.