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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 18 8:42 am)

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Subject: Download link missing from order...

Spit opened this issue on May 02, 2014 · 7 posts
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Spit ( ) posted Fri, 02 May 2014 at 9:40 AM · edited Mon, 09 September 2024 at 10:39 AM

Order # 112517083

No download link for

FA FireDream

 

Other items in order are okay.

 

Thanks

ShelbiE ( ) posted Fri, 02 May 2014 at 11:57 AM

Hi,

We are currently working to fix this issue.  Thank you for your patience.  I will let you

know as soon as this file is available.

 

Thanks again,

ShelbiE

Administrative Assistant

jennblake ( ) posted Fri, 02 May 2014 at 8:32 PM

Hi.

This has now been corrected and if you look under that order number you will see the zip files available for you on that product. Again, sorry for the inconvenience. 

Spit ( ) posted Sat, 03 May 2014 at 4:17 AM

Thank you!

jennblake ( ) posted Sat, 03 May 2014 at 9:26 AM

Very welcome. :) 

overdriven12 ( ) posted Sat, 17 May 2014 at 5:41 PM · edited Sat, 17 May 2014 at 5:41 PM

Hi,

I have the same issue :(

Order # 112525461

Thank you!

TinaK ( ) posted Sat, 17 May 2014 at 8:08 PM

@overdriven12 - I just sent you an email regarding your order.

 

Thanks

Tina Kaylor

Community Manager

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