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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 30 3:42 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Order went through twice, Charged twice


Bendinggrass ( ) posted Tue, 06 May 2014 at 7:08 PM · edited Tue, 13 August 2024 at 2:49 AM

Hi.

It happened again. An order I placed went through twice and charged me twice.

The order numbers are:

112519607 and 112519608

And the price charged twice to my credit card was:$21.21

Could you please refund $21.21 to my credit card.

Thanks so much.

Randy


ShelbiE ( ) posted Thu, 08 May 2014 at 4:51 PM

Hey,

I've given you a credit back to your form of payment.  Please let me know if I can assist

with anything else.

 

Have a great day,

ShelbiE

Administrative Assistant


Bendinggrass ( ) posted Thu, 08 May 2014 at 5:35 PM

Thanks. That should work.

R


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