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Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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Subject: Prime Items Full Price

nedkelly opened this issue on Jun 12, 2014 · 4 posts
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nedkelly ( ) posted Thu, 12 June 2014 at 6:07 PM · edited Fri, 10 January 2025 at 4:26 AM

I was about to purchase a few items from the marketplace but when starting the purchasing process I noticed that the Prime items in my cart were showing at full price rather than the usual $3.50 that displays in the item's total column. If I proceed and the full price is charged will I get the difference refunded? Is this a known issue?

ShelbiE ( ) posted Fri, 13 June 2014 at 9:02 AM

Hi,

I see that your "Prime Membership" ran out on 6/11/14.  Please review the following

link for additional information about renewing your membership.

http://www.renderosity.com/mod/bcs/renderosity-prime-membership/87657

 

Please let me know if you have any questions and/or if you need additional assistance.

Thank you,

ShelbiE

Administrative Assistant

nedkelly ( ) posted Fri, 13 June 2014 at 4:36 PM

Well, that would explain it. Thanks.

 

Would have thought that I'd have gotten a notification that it was about to expire, also I could not find any way to check the status of my prime membership, if there is one it's pretty well hidden. That might be something you guys want to look at.

ShelbiE ( ) posted Fri, 13 June 2014 at 4:52 PM

Hi, 

When you go into your "My Account" page, on the left hand side where the drop down 

box is, there will be a list of options beginning w/orders.  The option right above 

"Wishlist" and right below "Leave Product Review" will be "Prime Summary".  At the 

top of that page will be your expiration information.

Please let me know if you need any additional assistance.

Thank you,

 

ShelbiE

Administrative Assistant

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